2026 Conference and Workshop Schedule > Currently being developed

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21 January 2026 09:00 to 09:45 Conferences room Plenary Conference

Industrial Leaders: How to Leverage Emotional Intelligence to Your Advantage in the Age of AI?

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Emotional intelligence (EI) is no longer just a bonus skill – it is a core competence for every future employee, as highlighted in the Future of Jobs Report 2025 by the World Economic Forum. In today’s fast-paced and digitalised world, greater emotional intelligence in the workplace is essential for building effective supplier partnerships and driving overall success.

This talk will explore a grassroots, company-wide initiative launched within a major aerospace corporation, known as the “+Emotional Energy@Work” initiative", which now has over 3,700 active followers. This programme has revitalised the organisation and extended its impact beyond supply chain, quality, and manufacturing.

Key topics covered:

  • Applying EI in a technical environment: Learn how emotional intelligence can be successfully integrated into highly technical and operational contexts to boost employee engagement, enhance team performance, and foster innovation.

  • Practical EI methods and tools: Discover the practical methods and tools we use to increase employee engagement and create a more emotionally intelligent workplace.

  • Leadership skills and EI strategies: Explore key leadership competencies and EI strategies for effectively managing others during breakdowns and overcoming major operational crises with suppliers, particularly in storage and logistics.

Conference Moderator:

Hervé DOAN

Hervé DOAN
Speaker | Supply Chain Director – Supplier Development – EDF